Course Category: Level 02
Ideal Target Audience: People working in personal sales. Salespersons who want to advance in their career. Persons who want to learn about the different types of salespersons. Salespersons who want to learn about the different methods of personal selling.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


Personal selling occurs when a sales representative meets with a potential client for the purpose of transacting a sale. The process of selling can only take place if the buyer has a problem or need that the salesperson can solve or satisfy. Selling, if done properly, is an art to be mastered through knowledge and skills. 


What you will learn:

Lesson 1: Know How to Sell

Attend the full course:

Certificate in The Nature and Scope of Personal Selling - click here to find out more

(The full course consists of 3 modules)

Course Category: Level 02
Ideal Target Audience: Learners with basic fundamental skills and limited knowledge on the subject of First Aid training.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


First aid may be defined as primary emergency care, or first on scene. In a workplace there are always hazards and potential for people to get injured or sick, first aiders will need to help these people when the need arises. First aid treatment may not always be enough to ensure a patient recovers completely, but it may be enough to save a life or prevent a patient’s injury or illness becoming even worse until more medically qualified personnel arrive.


What you will learn:

Lesson 1: The Principles of Primary Emergency Care.

Attend the full course:

Certificate in Life Support & First Aid Procedures: Basics - click here to find out more

(The full course consists of 4 modules)

Course Category: Level 01
Ideal Target Audience: Staff or young adults with little to no workplace experience. Persons seeking to learn the basics of money management, such as saving, investing and managing debt. Persons with no formal education.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


Managing your money will take some work, but it will pay off – not only in the long term, but also in the short term; you will be more in control of your money if you work with a plan and actually stick to it. In this course, you will learn the importance of managing your money, as well as methods you can use to manage your money. You will also learn how you can start to manage your money. You will gain knowledge on how to budget and how to spend your money wisely, so you will not burden yourself with debt. You will be provided with guidelines on how to save and invest your money, so your money can work for you.


What you will learn:

Lesson 1: Debt

Attend the full course:

Certificate in Money Management - click here to find out more

(The full course consists of 6 modules)

Course Category: Level 02
Ideal Target Audience: Persons with limited experience in team management. Staff involved with group coordination and training and development.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


To reach the stage as an adult educator isn't always easy, but success isn't just for the naturally gifted. It is possible for all of us who put effort into our personal growth and development because we want the enormous satisfaction that comes from working with others to help them reach their potential as human beings. Some say: “Facilitators don’t teach. They create easy ways for others to learn and remember.”


What you will learn:

Lesson 1: Presentation Skills

Attend the full course:

Certificate in Facilitators Training - click here to find out more

(The full course consists of 4 modules)

Course Category: Level 02
Ideal Target Audience: Persons with limited experience in workplace management. Young professionals seeking to learn management skills and develop as young leaders.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


The importance of management in business can sometimes be underestimated, but the latest research shows that it is certainly not the case. The input of the labour, capital and raw materials can never become production without the catalyst of management. A business cannot survive without management because management is its means of support.


What you will learn:

Lesson 1: Management vs Leadership

Attend the full course:

Certificate in Management Principles - click here to find out more

(The full course consists of 8 modules)

Course Category: Level 02
Ideal Target Audience: Young professionals, new employees, people starting a career, entrants to the corporate environment.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


Throughout our working lives, most of us will have many different jobs, each requiring a different level or set of skills. No matter the industry – from customer service to an office job to construction and the trades – all of these jobs have one thing in common: in order to succeed and move ahead, you need to demonstrate professionalism. Professionalism does not mean wearing a suit or carrying a briefcase; rather, it means conducting oneself with responsibility, integrity, accountability, and excellence. It means communicating effectively and appropriately and always finding a way to be productive. Employers want new workers to be responsible, ethical, and team oriented, and to possess strong communication, interpersonal, and problem solving skills. Wrap these skills up all together and you’ve got professionalism.


What you will learn:

Lesson 1: Dressing Professionally

Attend the full course:

Certificate in Professionalism in the Workplace - click here to find out more

(The full course consists of 8 modules)

Course Category: Level 02
Ideal Target Audience: Learners with limited knowledge on the subject. Junior staff. Microsoft Office Beginners. Learners who require an introduction to Microsoft Excel.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


As a beginner, it helps to know how to use Excel productively. This includes knowing important keyboard shortcuts, mouse shortcuts, Excel customizations & how to create an appealing, readable workbook. Once you know the basics, chances are you will be asking for more. Anyone with good Excel skills is always in demand. Excel is quite intuitive and simple to use when it comes to typing data or handling it. Because of its grid nature, it can store & manage thousands of data points with ease. Using formulas, you can calculate totals, summaries, answer questions and gain insights.


What you will learn:

Lesson 1: Introduction to Microsoft Excel

Attend the full course:

Certificate in Microsoft Excel Basics - click here to find out more

(The full course consists of 8 modules)

Course Category: Level 02
Ideal Target Audience: Persons who would like to increase their time management, prioritisation and organisational skills. New employees in a high paced environment.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


Good time management is essential to your success. It is rightly said “Time and Tide wait for none”. An individual should understand the value of time for him to succeed in all aspects of life. People who waste time are the ones who fail to create an identity of their own. Time Management refers to managing time effectively so that the right time is allocated to the right activity.


What you will learn:

Lesson 1: Time Management Tips

Attend the full course:

Certificate in Time Management - click here to find out more

(The full course consists of 8 modules)

Course Category: Level 01
Ideal Target Audience: Persons new to computers and Windows 10
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


To become acquainted with your computer there are certain basic skills to be mastered. While these skills might seem obvious at first, the fact is that many people never take the time to learn these very important basics. By studying them now, you will both save time later and also improve your daily computer productivity. This short course serves as an introduction to the entire concept of personal computers—what they do, how they work, that sort of thing—and computer hardware in particular. It’s a good place to start if you’re not that familiar with computers or want a brief refresher course in what all those pieces and parts are and what they do.


What you will learn:

Lesson 1: Getting To Know Windows 10

Attend the full course:

Certificate in Basic Computer Skills - click here to find out more

(The full course consists of 4 modules)

Course Category: Level 03
Ideal Target Audience: Persons who want to know more about their rights in the workplace. People who want to know more about HR policies and procedures. Persons who want to learn about conflict management. People who want to start a new business venture.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


Human resources in the workplace refer to the people working for the company. Human resource management is the utilisation of human resources to achieve organisational objectives. It is the designing of management systems to ensure that human talent is used effectively and efficiently to accomplish organisational goals.


What you will learn:

Lesson 1: HR Needs of a New Venture

Attend the full course:

Certificate in HR Principles - click here to find out more

(The full course consists of 5 modules)

Course Category: Level 02
Ideal Target Audience: Persons new to LinkedIn for Business, Young professionals. (Requires computer literacy).
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


Whether you’re a marketer or a business owner, it’s essential to understand all the opportunities that LinkedIn provides for companies. Networking in real life has always been a huge part of professional life. With people relying on the digital world for more business and personal tasks, it’s no wonder that networking has moved online. If you don’t use LinkedIn effectively, your searches, messages, and other activity on the site can easily be wasted time. Both recruiters and employers use LinkedIn to source candidates for employment. LinkedIn is also primarily used for career networking, job hunting and professional development. Leverage LinkedIn to build a great reputation – and drive new business relationships. In this short course, you will learn the cornerstones to the successful use of LinkedIn for business and marketing.


What you will learn:


Lesson 1: Introduction to LinkedIn for Business

Attend the full course:

Certificate in LinkedIn for Business Professionals - click here to find out more

(The full course consists of 4 modules)

Course Category: Level 04
Ideal Target Audience: Learners with practical experience in their field and extensive knowledge regarding their workplace and its procedures. Learners with 5-10 years' workplace experience. Fully competent professionals. Managers and senior team leaders who need to conduct performance reviews.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organisation. It serves the ultimate purpose of creating a work environment or setting in which people are enabled to perform to the best of their abilities. It includes activities which ensure that goals are consistently being met in an effective and efficient manner.


What you will learn:

Lesson 1: Introduction to Performance Management

Attend the full course:

Certificate in Performance Management - click here to find out more

(The full course consists of 4 modules)

Course Category: Level 02
Ideal Target Audience: Persons with limited knowledge on the subject and learners with basic fundamental skills. Persons seeking to manage their stress in the workplace.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


There is no real mystery to stress. Our bodies have been evolving for many thousands of years, but certain things have remained the same. A response to any life-threatening event is a normal physical response. Should you sense danger – imagined or real – your body's defences kick in and an automatic process known as the “fight-or-flight” or the stress response takes over. In this course, you will learn how to identify stress, as well as how to manage it.


What you will learn:

Lesson 1: Manage Stress in the Workplace

Attend the full course:

Certificate in Stress Management - click here to find out more

(The full course consists of 4 modules)

Course Category: Level 02 - 03
Ideal Target Audience: Persons with limited experience in project management. Junior Managers seeking to improve their project management skills.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


A project is temporary in that it has a defined beginning and end, as well as a defined scope and resources. A project is unique in that it is not a routine operation, but a specific set of operations designed to accomplish a singular goal. Project management, then, is the application of knowledge, skills, tools, and techniques in order to meet the project’s requirements.


What you will learn:

Lesson 1: The Application of Project Management

Attend the full course:

Certificate in Fundamentals of Project Management - click here to find out more

(The full course consists of 5 modules)

Course Category: Level 03
Ideal Target Audience: Persons in a senior marketing and selling environment. Persons interested in generating referrals and selling trust.
Course Duration: 45 minutes - 1 hour
Language: English
   

SHORT COURSE DESCRIPTION:


For the professional in a firm who must make the transition from doing managing work to marketing and selling it, as well as for the professional who is already marketing and who wants to enhance his or her skills. It is also for the sole practitioner who needs to sell to stay in business. Historically, training of professionals to win new clients has been haphazard. Law, accounting, engineering, medical, and architectural schools teach nothing about selling. This is also true of most business schools, surprisingly so, given that a sale is what defines the existence of a business. Many firms offer in-house education on technical issues, and almost all provide such training on the job, but marketing and sales training falls short. Most of us must learn by trial and error.


What you will learn:

Lesson 1: Selling Trust

Attend the full course:

Certificate in Rainmaking Skills - click here to find out more

(The full course consists of 4 modules)