Recognition: Certificate of Completion
Course Category: Level 02
Ideal Target Audience: Persons who want to learn about theories on emotions. People who want to develop a deeper understanding of their own feelings. Persons who want to learn to understand the emotions of others. People who want to learn how to express and communicate emotions appropriately.
Course Duration: 1 to 2 Hours
Language: English
Course Value/Price: R450.00 VAT Incl


Emotional intelligence refers to the capability to recognise your own emotions and also those of others. It means to differentiate between different feelings and to label them appropriately, to use emotional information to guide thinking and behaviour, and to manage and adjust emotions to adapt to your surroundings or to achieve your goals.

What you will learn:

Lesson 1: The Role of Emotions in Behaviour
Lesson 2: Introduction to Emotional Intelligence
Lesson 3: Developing Self-Regulation


Note: For the best learning result and experience ALWAYS use the textbook content in conjunction with the e-learning training modules.