Recognition: Certificate of Completion
Course Category: Level 04
Ideal Target Audience: Any individual who wishes to improve the way they present themselves to clients and colleagues, as well as the world in general.  And who wishes to understand the process of communication in a diverse workplace better.
Course Duration: 3 to 4 Hours
Language: English
Course Value/ Price: R875.00 VAT incl

SHORT COURSE DESCRIPTION:


Professionalism and business etiquette and often the keys to workplace efficiency. But both of these rely on a keen understanding of human interaction to be effective. 

In this course, you will learn how the way we perceive people influences both our professional behaviour and how we interact and communicate with others in a professional environment. You will also learn how professionalism can alter not only a company’s social culture, but also its efficiency and productivity.  

Change the way you approach professional communication today.

What you will learn:


Lesson 1: Develop a Professional Mindset
Lesson 2: Managing Workplace Situations
Lesson 3: Communication and Diversity in the Workplace
Lesson 4: Communicating Professionally

Note: For the best learning experience we recommend using the additional reading in conjunction with the interactive online training modules.

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